Appzillon Consumer Onboarding
Expand Your Customer Base From Anywhere And At Anytime
Today, technology has helped banks to extend their products and services beyond the four walls of the branch. This has helped banks in rapidly expanding their customer base and bringing out a high level of financial inclusion in the society.
Appzillon Consumer Onboarding Solutions from i-exceed enables banks to onboard customers in a seamless manner using a channel of their choice. The solution simplifies data capture, centralizes onboarding services, captures documents, geo-tags operations, and integrates with the relevant backend enterprise systems.
- Self-service customer module that allows customers to register for banking services using mobile or web channels
- Service desk module that enables the service desk to process onboarding requests, capture documents, and complete customer onboarding.
- Admin module that facilitates app management, usage analytics, and configuration of workflows
- Instant account opening feature using e-KYC based authentication
- Simplified user interface
- Consistent omni-channel user experience
- Integration with various back office systems
- Enterprise grade security
- Multi language support
- Significant reduction in the total time taken to onboard customers
- Improved operational efficiency as the load branch staff is reduced
- Ability to customise the onboarding process flow without making any invasive changes in the core systems
- Better customer engagement with self service features