AMANA BANK: TELLER BASED SOLUTION FOR TAX PAYMENT AITOMATION

       BUSINESS CASE

  • Amana Bank is the first fully Sharia compliant bank in Tanzania
  • Tanzania Revenue Authority (TRA) with Bank of Tanzania (BOT) was mandatorily introduce Revenue Gateway System (RGS) to all commercial banks to improve tax payment and collection process
  • TRA has issued specifications for all commercial banks to follow while implementing tax payment
  • Seamless integration with RGS and Core Banking System is mandatory while processing tax payments

       WHAT WE ACHIEVED

  • Appzillon TaxBank Solution (ATS) a standalone application, that fully complies with RGS/TRA Requirements
  • ATS includes a robust security framework to enable highly secure data transmission
  • Solution pre-integrated with RGS for processing tax payments
  • Solution can be deployed in 2 weeks

       BUSINESS BENIFITS

          FOR CUSTOMER

  • Tax payment process simple
  • Reduced waiting period

           FOR BANK STAFF

  • Easy Authorization and Processing of tax payments
  • Generate recon file everyday
  • Query past payments anytime
  • Amend unauthorized payments

           FOR BANK

  • Complies with TRA specification
  • Highly secure using SSL and OWASP standards
  • Provides a facility to apply four eyes principles for process transactions
  • User interface customizable on demand without “coding’
  • Fast deployment, within 2 weeks

FIDELITY BANK: CORE BANKING PLATFORM MIGRATION, STABILIZATION & OPTIMIZATION

       BUSINESS CASE

  • Fidelity Bank is a large, progressive bank in Ghana with a vision to become a world-class financial institution.
  • Fidelity Bank uses Oracle Flexcube as its core banking application since inception. Oracle Flexcube was upgraded from version 7.1 to version 11.1 in the year 2011.
  • Since May 2012, i-exceed technology solutions has worked with the team at the Bank for various tasks assigned from time to time.
  • The focus of the engagement was structured to focus first on resolving post upgrade issues and operating issues arising from the upgrade. The focus then shifted to building additional capabilities, interfacing with other enterprise systems and technical & performance optimizations.
  • The current project focus is on support for go-live of additional modules and design and implementation of new business and regulatory requirements.

       WHAT WE ACHIEVED

  • Explanation & resolution of funds parked in migration GL’s.
  • Correction of the asset base and revaluation entries of the bank.
  • Optimized the infrastructure, batch & online performance and improved the scalability of the system.
  • Designed, implemented & tested all mandated interfaces into enterprise systems in the bank.

           PLATFORM UPGRADE

  • Realization of income from funds parked in migration GL’s.
  • Stabilized loans, revaluation & deposit rollovers.
  • Improved operational controls allowing for stricter financial data management.

           INTERFACING & OPTIMIZATION

  • Reduced batch elapsed times from order of days to hours, easing operations.
  • Implemented SWIFT interface and STP of funds processing.
  • Implemented loan collections & optimized reconciliation modules.
  • Designed & implemented multiple integrations to support mobile banking initiatives.
  • Mobility platform expected to enhance customer reach and service ratings.

RETAIL CUSTOMER ONBOARDING SYSTEM FOR FINANCE USERS.

       BUSINESS CASE

  • One stop solution for customer on-boarding including KYC compliance and enrolment of various products (savings, current & investment accounts) and services (internet banking & debit card)
  • Reduce end to end processing time by 60%
  • Go paperless
  • NLS (Native Language Support)

       WHAT WE ACHIEVED

  • Seamless integration with core banking (Finacle) and other backend systems
  • Configurable workflow
  • Built in capabilities – search engine, hot keys, configurable defaulting of data, drop down selection, reduced user input thereby reduce processing time.
  • Capability to print online, reducing the manual work
  • Built in multilingual capability

       BUSINESS BENIFITS

           FOR CUSTOMER

  • Reduced waiting period
  • No manual filling of on-boarding forms

           FOR BANK STAFF

  • Single system to access
  • Reduced user input
  • Easy document storage and retrieval
  • Reduced operating time

           FOR BANK

  • Increased operational efficiency
  • Overall turnaround time for customer and bank staff is reduced there by increasing productivity.  Reduced cost.
  • Mobility platform enhances customer reach