case-study_karnataka-bank_v-3-2-1
  • Client
  • Karnataka Bank
  • Industry
  • Banking
  • Area
  • Consumer banking

Challenge

“Karnataka Bank wanted a solution that would address the needs of its mobile-first customers. As a part of their digital journey, the bank wanted solutions that would transform and optimise its operations. Karnataka Bank wanted a user-friendly solution that would be technically capable of meeting customer expectations.”

We, at Karnataka bank wanted to change the way our customers banked. We also wanted to improve operational efficiency by empowering our employees with the best of what technology has to offer. After evaluating several vendors, we decided to use Appzillon to build our mobile applications. We have gone live with our new retail banking app and it has received good reviews on different app stores.

Ravishankar N R – DGM, Karnataka Bank

Solution

“i-exceed provided Karnataka Bank Appzillon Consumer Banking, a solution that leverages Appzillon Digital Banking. Appzillon Digital Banking is a suite of prebuilt banking solutions built using i-exceed’s flagship application development platform – Appzillon. Due to the unique automated development approach followed by platform,i-exceed was able to configure Appzillon Consumer Banking and quickly extend the bank’s legacy services to its customers in a seamless and unified manner across all channels and mobile operating systems. Appzillon Consumer Banking is modular and scalable. Hence, adding new features at any point of time involves very little effort. Since it is omni-channel in nature, all it takes is a single base code to generate apps for any platform or device. The solution also comes with the latest security features such as multi-factor authentication, data encryption, advanced session validation, and OTP to ensure data security and integrity.”

Result

  • Number of Downloads
  • 400,000+
  • Registered Customers
  • 750,000
  • Available Platforms
  •  iOS, Android, and Windows
  • Supported Channels
  • Mobile, Tablet, Mobile Web, SMS, and USSD
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